Official Documents
Your personal data is a trust we uphold with full responsibility. Find out exactly how air168 collects, stores, uses, and protects your information at all times.
Our Privacy Commitment
We do not merely comply with the law — we go further to ensure your privacy is genuinely protected.
All data transmitted between your device and air168's servers is protected with 256-bit SSL encryption. This ensures your personal and financial information cannot be accessed by unauthorized parties during transmission.
Air168 does not sell, rent or share your personal data with any third party for marketing purposes. Any data sharing occurs solely for necessary operational purposes and with your consent or as required by law.
You have the right to access, amend, or request deletion of your personal data at any time. Our support team is ready to help you manage your privacy preferences with ease.
Your data is stored in data centres equipped with multi-layered physical and digital security. Access to member data is restricted to authorised personnel only, and every access is logged for audit purposes.
You can manage your promotional communication preferences at any time through your account settings. Unsubscribing from promotional emails or notifications will not affect important account-related communications.
The air168 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We regularly update this policy in line with the latest legal developments to ensure your data protection remains guaranteed.
How Your Data Is Managed
Every piece of data you provide to air168 passes through a transparent and controlled pathway. Nothing happens behind the scenes without your knowledge. Below is a complete overview of how your data is managed from start to finish.
We believe transparency is the foundation of trust. That is why we openly disclose every aspect of our data management in this Privacy Policy, rather than burying it in complex legal language.
All data management procedures at air168 have been reviewed and approved by our internal legal team to ensure full compliance with Malaysia's PDPA.
Data is collected directly from you during registration, platform use, financial transactions, and interactions with customer support. We only collect data that is genuinely necessary to provide our services.
Identity documents submitted for the KYC process are stored in systems reinforced with dedicated encryption. Only authorised personnel handle the identity verification process.
Data is used solely for the stated purposes — processing transactions, verifying identity, providing customer support, and fulfilling mandatory regulatory obligations.
Data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and automatic backups. Data retention periods are subject to applicable legal and operational requirements.
When data is no longer needed, or upon your request (subject to legal obligations), it will be securely deleted or archived in accordance with established procedures and cannot be recovered.
Important Note: This Privacy Policy provides a comprehensive overview of air168's data collection and usage practices. We encourage you to read this document in full. If you have any questions, our support team is available 24/7 via live chat within the platform.
Air168 collects several categories of personal data depending on how you interact with our platform. Below is a complete list of data that may be collected:
Identity Data:
Financial Data:
Technical Usage Data:
Data Minimization Principle: air168 only collects data that is strictly necessary to provide our services. We do not collect sensitive data such as your health information, religious beliefs or political views.
Every piece of data we collect has a clear and legitimate purpose. Here is how we use your data:
Each of our data usage purposes has a valid legal basis — whether grounded in contract, legal obligation, legitimate interest or your consent.
Air168 does not sell or rent your personal data to any party. However, we may share your data in the following limited situations:
All third parties we work with are bound by data protection obligations that are equivalent to or stricter than our own standards.
We never share your data with advertisers, social media platforms, or data brokers for any third-party marketing purposes.
We invest seriously in security infrastructure to protect your data from unauthorized access, disclosure, alteration, or destruction.
In the event of a data security incident affecting your information, air168 is committed to notifying you within the timeframe required by applicable law.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and air168's internal policies, you have the following rights regarding your personal data:
| Your Rights | Description | How to Apply |
|---|---|---|
| Right to Access | Request a copy of the personal data we hold about you. | Reach our customer support via live chat. |
| Right to Rectification | Request correction of inaccurate or outdated data. | Update directly in your account settings or contact support. |
| Right to Erasure | Request data deletion (subject to legal obligations). | Submit a written request to our support team. |
| Right to Restriction | Request restriction of data processing under certain circumstances. | Contact our privacy team directly. |
| Right to Object | Object to data processing for direct marketing purposes. | Unsubscribe via email or account settings. |
| Right to Portability | Receive your data in a machine-readable format. | Submit a formal request to our support team. |
All privacy rights requests will be processed within 30 business days. We may require identity verification before processing any request to protect your account security.
Air168 uses cookies and similar tracking technologies to enhance user experience and understand how our platform is used.
Types of Cookies We Use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality.
Air168 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account.
To parents and guardians: If you believe your child who is under age has registered an account at air168, please contact our support team immediately for prompt action.
In certain cases, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs primarily for technical support, data backup, and international gaming software provider purposes.
When data is transferred outside Malaysia, air168 ensures that:
Air168 retains your personal data only for as long as it is needed for the stated purposes or as required by applicable law.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For formal complaints under PDPA, you may also contact the Department of Personal Data Protection Malaysia (JPDP) directly.
This Privacy Policy will be updated from time to time. The latest version is always available on this page, and we will notify you via email or platform notification in the event of significant changes.
We understand how important your privacy is. Register with air168 with complete confidence — your data security is our priority, not just words on a document.
SSL Protected | Data Not Sold | PDPA Compliant